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[en] Force closing an inquiry

[en] Admins can now manually close active inquiries when needed, without going through all the steps of the workflow, ensuring no inquiries stay open unnecessarily.

  1. [en] From the Inquiry management module, click the inquiry you want to force close.

  2. [en] Click the More options menu (...) and click Force close inquiry.

  3. [en] (Optional) Enter a reason for force closing the inquiry. This reason displays in the inquiry's activity log. 

  4. [en] Click Force close.