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[en] Response Time Targets for Assigned Leads

[en] Response time targets allow you to measure how quickly Assigned leads are being reached out to. FunnelCake uses a Target Response Time and Max Response Time to judge the health risk of newly assigned leads.

[en] Assigned Leads are classified as:

  • [en] Recently Assigned: An assigned lead without a touch that hasn't passed the Target Response Time.

  • [en] Leads Going Cold (colored yellow): An assigned lead without a touch for longer than the Target Response Time.

  • [en] Leads Past SLA (colored red): An assigned lead without a touch for longer than the Max Response Time.

ヒント

[en] View your targets here: {yourcompanyname}.getfunnelcake.com/settings/leads.

[en] To modify these targets, please contact Support.