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Install the Scheduler service

The Incentives Scheduler service must be installed and running for the Scheduler module in the admin web application to function properly.

Installing the Scheduler service

You must have the Incentives Scheduler service installed and running to use the Scheduler module in the admin web application.

If you used the Unified Installer to install all files, you can skip this step.

  1. Double-click the Incentives-schedulerservice.exe installation file in your release folder.

  2. Complete the steps in the installation wizard.

If you want to set a different time for the refresh interval, you must change this manually in the SchedulerService.appSettings.config file:

  1. Set the SchedulerRefreshInterval to the number of seconds that you want Scheduler to wait before updating to include any changes that the user made in the Scheduler module. The refresh interval must be between 1 - 432000 seconds.

  2. Proceed to the Running the Scheduler Service as a Windows Service section.

If you wish to configure the Scheduler service manually, please see the Manually configuring the Scheduler service section.

Running the Scheduler service as a Windows service

Run the Scheduler service as a Windows service.

  1. Open the Command Prompt as an administrator.

  2. Run this command:

    sc create "Incentives Scheduler Service" binpath= "C:\Program Files (x86)\Incentives\SchedulerService\IBM Cognos Incentives Scheduler Service.exe"

    Note

    C:\Program Files (x86)\Incentives\SchedulerService is the default installation directory. If it is installed elsewhere, you must replace the binpath with the directory where you installed the Scheduler service.

  3. If you want the Scheduler service to restart upon failure, run this command:

    sc failure "Incentives Scheduler Service" reset= 0 actions= restart/1000
  4. Run this command to start the Scheduler service:

    sc start "Incentives Scheduler Service"